You’ll need admin access to the Shopify store you’re connecting. Have your
<store>.myshopify.com domain handy.Connect your first store
1
Open the integration page
Inside the project, open Integrations and pick Connect platform.
2
Pick Shopify
Choose Shopify from the platform options. The Connect Shopify store drawer opens.
3
Enter your store domain
Type your store name into the Store domain field. Just the store name works (
mystore); the .myshopify.com suffix is added automatically. The full domain (mystore.myshopify.com) works too.4
Approve permissions on Shopify
Choose Connect. You’re redirected to Shopify to review the permissions Spotzee is requesting. Review them, then choose Install app in Shopify.
5
Land back in Spotzee
On install, Shopify redirects you to Spotzee. The store appears as a connected integration. The Sync settings drawer pops open automatically so you can configure what flows in before any data moves.
Connect another store
The same flow connects each additional store. Run it once per Shopify store:1
Open the integration page again
Inside the project, open Integrations and pick Connect platform again.
2
Enter the new store's domain
Type the new store’s domain. Different store; different OAuth.
3
Approve and configure
Approve on Shopify, then configure sync settings for the new store independently. Each store carries its own customer list, sync toggles, and status.
How multi-store works
Each connected Shopify store is independent. That means:- Sync settings differ per store. Store A can sync orders only; Store B can sync everything.
- Customer lists differ per store. Each store gets its own dedicated Spotzee list, so customers from different stores stay separate.
- Statuses differ per store. Store A might be Active while Store B is in Reconnect Required.
- Events differ per store. A
shopify_order_placedevent carries the originating store identifier so journeys can branch on which store fired the event.
One project per store
A Shopify store can only connect to one Spotzee project at a time. If you try to connect a store that’s already linked to a different project, Spotzee blocks the new connection. Disconnect from the other project first, or pick a different store.Reconnecting
When the integration shows Reconnect required (amber badge), the OAuth grant has been revoked or the app’s required scopes have changed. Open the store card menu and choose Reconnect. You’re sent through the same install flow on Shopify; the existing sync settings, customer list, and history are preserved.Next steps
Sync settings
Configure what flows in, what flows back, and which list new customers land on.
What gets synced
The five categories of data flowing from Shopify into Spotzee.
Troubleshoot
OAuth and domain-validation errors during connection.
Shopify overview
What the integration does, end to end.