Domain configuration lives under Settings → Domains and requires the project
admin role. You’ll need DNS access to the parent domain to add the records Spotzee asks for.Two kinds of domain
Spotzee distinguishes two domain types. The DNS setup differs.
You can run both on the same parent domain or split them. Common patterns:
go.example.com(tracking) plusmail.example.com(sending).t.example.com(tracking) plusexample.com(sending, root domain).- One agency-style sub-domain per project for white-label work.
Add a tracking domain
1
Open Settings → Domains
Inside the project, open Settings and pick the Domains tab.
2
Add a tracking domain
Choose Add domain, enter the hostname you want to use (for example,
go.example.com), and pick Tracking as the type. Save.3
Add the CNAME at your DNS provider
Spotzee shows the CNAME value for the domain. Add a
CNAME record at your DNS provider where:- Name: the subdomain you chose (
go). - Type:
CNAME. - Target: the value Spotzee displayed.
- TTL: 300 or your provider’s default.
4
Verify
Back in Spotzee, choose Verify on the domain. Spotzee checks the CNAME and provisions the SSL certificate. The status moves from Pending to Verified once both the DNS record and SSL are ready. SSL provisioning can take a few minutes.
5
Enable the domain
Once verified, enable the domain. Spotzee starts using it for new sends immediately. Existing wrapped links keep working through the previous tracking domain until they expire.
Add a sending domain
Sending domains must already exist in the connected sending service. In Settings → Domains, choose Add domain, enter the hostname, and select Sending. Spotzee checks that the service knows the domain, then adds it and shows the DNS records returned by that service. If the service does not recognise the domain, the add request fails. Add the displayed records at your DNS provider and review them in the domain’s DNS records view. Sending domains enter Spotzee as Verified after the service lookup. Their DNS records and status differ from the tracking-domain SSL flow.Verification statuses
Each domain carries an overall status and an SSL status (tracking domains only).
Tracking-domain verification can be repeated after DNS or SSL changes.
Bulk import for many domains
Agencies and white-label operators can use bulk CSV import to add many domains at once.1
Download the CSV template
In Settings → Domains, the bulk import action gives you a CSV template with the columns Spotzee expects.
2
Fill the CSV
Add one tracking-domain hostname per row under the
Domain column. This CSV flow does not import sending domains.3
Upload
Upload the CSV. Spotzee provisions tracking domains and reports successful, failed, and skipped rows. Failed rows include reasons so you can fix and retry them.
4
Verify in batch
Use the bulk Verify all action once your DNS is in place. Spotzee checks eligible domains and reports their outcomes.
Disable or remove a domain
Disabling a domain stops new sends from using it but preserves the configuration so you can re-enable later. Removing a domain deletes the configuration. Once removed, links wrapped through that domain stop resolving and any email sent from it will be rejected by recipient mail servers. Disable rather than remove unless you’re sure no historical campaigns will send again, and any tracking links wrapped through the domain have already expired or moved to a replacement.Next steps
Set up email delivery
Connect SMTP, SendGrid, Mailgun, or Amazon SES.
Set up a project
Toggle email and push link wrapping on or off.
Provider catalogue
See which providers handle each channel type.
Build templates
Use the new sending domain in your email From address.