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Spotzee routes SMS sends through a provider you bring. Five providers are supported: Twilio, Plivo, Telnyx, Vonage, and httpSMS. Pick the one your number is registered with and paste the credentials.
SMS provider configuration lives under Settings → Integrations and requires the project admin role.

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Pick a provider

Each provider takes a different credential shape: Phone numbers should be in E.164 format (for example, +61400000000).

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Configure your provider

1

Get Twilio credentials

In the Twilio console, copy your Account SID and Auth Token (or create a sub-account API key for tighter scoping). Note the SMS-capable phone number you’ll send from.
2

Add the provider

In Spotzee Settings → Integrations, add a new SMS provider and pick Twilio.
3

Enter credentials

Fill in:
  • Account SID.
  • Auth Token.
  • Phone number in E.164 format.
4

Configure inbound webhook

Spotzee shows an Inbound URL in the provider’s setup metadata. Paste that URL into your Twilio number’s Messaging webhook so STOP, HELP, and replies flow back into Spotzee.
5

Save and test

Save and use Test connection (see Test the connection).

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Test the connection

Twilio, Plivo, Telnyx and Vonage support Test connection. httpSMS does not have a connection test in Settings.
1

Open the provider you saved

In Settings → Integrations, open the provider’s row.
2

Test the connection

Choose Test connection in the provider form.
3

Check the result

A successful connection test confirms access to the provider. It does not confirm that an SMS reached a device. A failed test shows an error to investigate.

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Set the default provider

You can mark an SMS provider as the default in Settings → Integrations. When you create a campaign, check its selected provider before sending. A campaign needs an explicit provider selection.

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Inbound replies and STOP/HELP handling

Inbound webhooks let Spotzee process replies. A message containing STOP unsubscribes the user from all SMS subscriptions; START resubscribes them. A message containing HELP triggers the configured SMS help message when one is set. Other replies become tracked inbound events. Twilio and Telnyx show an Inbound URL in provider setup metadata. Plivo and Vonage have inbound handlers, but their provider forms do not display callback URLs. httpSMS has no inbound handler in Spotzee.

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Next steps

Provider catalogue

Compare providers across email, SMS, push, webhook, and in-app.

Set up a project

Configure SMS opt-out and help messages.

Manage API keys

Issue the keys your servers and apps use to talk to Spotzee.

Trigger a campaign

Send a one-shot SMS campaign through the API.