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To use your own email delivery account, connect a provider and give Spotzee its credentials. Spotzee routes your sends through that account. The supported options are SMTP, SendGrid, Mailgun, and Amazon SES.
Provider configuration lives under Settings → Integrations and requires the project admin role. You can add more than one provider; select the one to use when configuring each campaign. Journey sends use that campaign’s provider.

Pick a provider

Each provider takes a different credential shape: If you’re unsure, start with SMTP for an existing relay, or SendGrid if you’re starting fresh and want the simplest credential.

Configure your provider

Use SMTP when you have a third-party relay or an in-house mail server. Spotzee speaks any standard SMTP server.
1

Add a new email provider

In Settings → Integrations, add a new email provider and pick SMTP.
2

Enter connection details

Fill in the credentials your relay gave you:
  • Host. The SMTP server hostname.
  • Port. Typically 587 for STARTTLS or 465 for SSL.
  • Protocol. Pick starttls (the default), ssl, or tls.
  • Username and Password.
  • Auth type (optional). Defaults to AUTO. Switch to LOGIN or PLAIN only if your server requires it.
  • Custom headers (optional). Add tracking headers your downstream analytics needs.
3

Save and test

Save the provider, then use Test connection (see Test the connection below).

Test the connection

Each listed email provider supports Test connection. Run it before you point real campaigns at the provider.
1

Open the provider you just saved

In Settings → Integrations, open the provider’s row.
2

Test the connection

Choose Test connection in the provider form.
3

Check the result

A successful test confirms the provider connection. It does not verify inbox delivery or your domain’s DNS authentication. A failed test shows an error to investigate.

Set the default provider

You can mark an email provider as the default in Settings → Integrations. When you create a campaign, check its selected provider before sending. A campaign needs an explicit provider selection. For sending domain configuration (DKIM records, link wrapping, deliverability hardening), use Settings → Domains.

Webhook callbacks

Spotzee uses provider-specific webhooks to receive delivery events (delivered, bounced, complained, opened, clicked). Each provider exposes its own callback URL in the setup metadata after you save the provider:
  • SendGrid: a single Webhook URL for the Event Webhook.
  • Mailgun: a Webhook URL for delivery events. Use the optional webhook signing key to verify inbound payloads.
  • Amazon SES: a Feedback URL for SNS-published events (bounces, complaints, deliveries).
SMTP doesn’t have webhook callbacks. Open and click tracking still works through Spotzee’s tracking domain regardless of provider.

Next steps

Provider catalogue

Compare providers across email, SMS, push, webhook, and in-app.

Manage API keys

Issue the keys your servers and apps use to talk to Spotzee.

Trigger a campaign

Send a one-shot campaign through the API.

Sync users

Push your user base into Spotzee with sk_ keys.