Logs are pulled live from Sendmux. You’re seeing the same data Sendmux’s own dashboard shows; Spotzee just displays it without leaving the project. The integration must be connected (see Sendmux integration).
What you see
Each row in the logs view carries:- Message ID (Sendmux-issued identifier).
- Status (delivered, bounced, complained, queued, failed).
- Recipient (the destination email address).
- Provider (which Sendmux-configured provider routed this send).
- Sent at (timestamp).
- Subject (where available).
Filter the list
The Logs tab supports four filters that narrow the result set:
Filters compose with AND. For example: status
bounced plus date last 7 days plus provider mailgun-prod returns only bounced messages over the past week routed through that provider.
Inspect a single log
Pick a row to open the message detail view. The detail surface shows everything Sendmux records for that send:- Full status history with timestamps for each delivery state transition (queued, sent, delivered, bounced).
- Provider response including SMTP transaction codes and any error message returned by the recipient mail server.
- Sender and recipient details.
- Subject and any custom headers carried with the send.
- Tracking events if the send had open or click tracking enabled (for Sendmux providers that support it).
Common debugging patterns
A few flows that come up often:- A specific recipient isn’t getting email. Filter by recipient via the search field. Check the status column for repeat bounces or complaints.
- A provider is failing more than usual. Filter by provider, status
bouncedorfailed, last 24 hours. Open a few logs to see the provider response messages. - Audit what was sent during an incident window. Set a custom date range covering the incident. Export or page through to confirm.
- Check a single send. If you have the Sendmux message ID, search for it directly.
Next steps
Sendmux integration
Connect Sendmux and see the Overview tab.
Sendmux documentation
Configure providers, routing, and account-level settings.
Set up email delivery
Connect Spotzee directly to SMTP, SendGrid, Mailgun, or Amazon SES.
Provider catalogue
The full list of email, SMS, push, webhook, and in-app providers.