Question 1

What is Spotzee?

Accepted Answer

Spotzee is an all-in-one growth platform for businesses and agencies. It brings together CRM, campaigns, journeys, segments, analytics and practical growth tools.

Question 2

Who is Spotzee for?

Accepted Answer

Businesses managing their own customer relationships and campaigns, and agencies doing that work for their clients.

Question 3

Do I need to buy message delivery from Spotzee?

Accepted Answer

No. Connect your own delivery providers to send messages through Spotzee. Your provider account remains under your control.

Question 4

Where can I find current pricing?

Accepted Answer

We’re updating our plans. Get started with Spotzee, or contact us for current pricing.

Question 5

How long are communication records kept?

Accepted Answer

Delivery records are kept with customer data for the life of the account. Customers can delete any record at any time. Customer data is deleted or returned within 30 days after an account closes.

Question 6

Where is my data stored?

Accepted Answer

All customer data is stored in the European Union. Primary: Hetzner Online GmbH, Germany (Falkenstein data centre). Backups: Backblaze EU Central region, Amsterdam, Netherlands, encrypted before upload. Cloudflare carries traffic (DNS, TLS, DDoS protection) and stores no customer data.

Spotzee questions, answered

Getting started with Spotzee